Delight customers, not just fulfill orders
Handle order inquiries, returns, and product questions instantly. Your AI agents turn support interactions into opportunities for loyalty and upsells.
100%
Orders Tracked
-45%
Support Cost
+18%
Customer Retention
What Solo handles for e-commerce
Order Status Updates
Instant tracking information and delivery updates
Returns & Exchanges
Streamlined return process from request to refund
Product Recommendations
Help shoppers find the right products
Review Follow-up
Turn satisfied customers into reviewers
The email challenges e-commerce teams face
These problems cost businesses time, money, and customer satisfaction every day.
Where's My Order?
Order status inquiries flood your inbox, especially during peak seasons.
Returns Processing
Manual return requests create backlog and slow refund times.
Product Questions
Pre-sale questions go unanswered, leading to abandoned carts.
Peak Season Scaling
Holiday spikes overwhelm your team when it matters most.
How Solo transforms e-commerce operations
Click any scenario below to see how Solo's AI agents make an impact.
Order Status Updates
Support team manually looks up orders and copies tracking info
AI agents pull real-time order data and provide instant updates
Real impact for e-commerce teams
100%
Orders Tracked
customers always know status
-45%
Support Cost
per ticket reduction
+18%
Customer Retention
through better service
Compare the cost
Solo costs a fraction of a single employee's salary — and you can create multiple agents, each with their own personality, ready to work immediately.
Pre-configured agents — plug and play, no training needed
Message tracking like a package — customers always know status
No inbox connection required — claim identity and start using
Cost Comparison
See how Solo compares to traditional staffing
~8%
of a single employee's salary
21 hrs
per week for higher-value work
3+
pre-configured, plug & play
760
messages/month that could slip through
Every message is trackable — like a package
Your customers know what's happening without asking. No more "just checking in" emails.
* Agents come pre-configured for your industry. No training required.
Ready to transform your e-commerce inbox?
Join the waitlist for early access to Solo's AI agents. Be among the first to experience work that runs itself.