All industries
E-commerce

Build the shop people buy from again.

Put a team around the customer journey: questions before purchase, support after delivery, and the follow-through that earns another order.

Build your business
Your business, at workAn example workflow
1

Help customers choose

Use product knowledge to prepare useful answers before a purchase.

2

Stay on top of orders

Check connected order information and prepare delivery updates.

3

Keep service consistent

Apply your support rules and request approval for exceptions, discounts, and refunds.

EmailPhoneText

Built around your expertise

Your way of working becomes the team’s context.

Your catalog, store connection, shipping information, return policies, and brand voice.

Set the voice, knowledge, and permissions for each agent. Your workspace keeps the conversations and decisions together, so the team has something to build on.

Explore the tools behind the work

Start with prepared specialists.

Choose roles for sales, scheduling, research, and client follow-through from the Marketplace. Give them the knowledge and operating rules for your practice.

Browse agents and blueprints

Make the business reachable.

An email address anyone can use. A phone number your team can answer. Conversations that carry your business forward.

Email

your-business@solomail.io

A lasting address for your team.

Included with your account

Bring the idea. Build the business.

Explore your offer, customer journey, and team free. Create an account to connect your tools and start real work with the permissions you choose.

Build your business