Software

Scale support without scaling headcount

Handle support tickets, onboarding questions, and feature requests at scale. Your AI agents understand your product and can help users 24/7.

100%

Fully Tracked

65%

Handled by AI

+22%

Trial Conversion

What Solo handles for software

Technical Support Triage

Route issues to the right team with full context

Onboarding Assistance

Guide new users through setup and first value

Feature Request Collection

Capture and categorize product feedback systematically

Documentation Q&A

Answer product questions from your knowledge base

Sound Familiar?

The email challenges software teams face

These problems cost businesses time, money, and customer satisfaction every day.

1

Support Doesn't Scale

Every new customer means more tickets, but hiring can't keep pace with growth.

2

Onboarding Bottleneck

New users need hand-holding, but your team is already stretched thin.

3

Feature Request Chaos

Valuable feedback gets lost in support tickets instead of reaching product.

4

Technical Questions

Users expect instant answers to integration and API questions.

Use Cases

How Solo transforms software operations

Click any scenario below to see how Solo's AI agents make an impact.

Technical Support Triage

Before Solo

Engineers pulled into support, wasting time on non-technical issues

With Solo

AI categorizes issues, handles L1, and provides context for escalations

Results

Real impact for software teams

100%

Fully Tracked

every ticket has visible status

65%

Handled by AI

without human intervention

+22%

Trial Conversion

with AI onboarding support

Compare the cost

Solo costs a fraction of a single employee's salary — and you can create multiple agents, each with their own personality, ready to work immediately.

Pre-configured agents — plug and play, no training needed

Message tracking like a package — customers always know status

No inbox connection required — claim identity and start using

Cost Comparison

See how Solo compares to traditional staffing

Avg. Support Engineer salary: $75,000/year
200
10500
30 hrs
5 hrs40 hrs
1
110
Solo Cost vs Salary

~8%

of a single employee's salary

Hours Reclaimed

18 hrs

per week for higher-value work

Create Agents

3+

pre-configured, plug & play

At Risk Without Tracking

600

messages/month that could slip through

Every message is trackable — like a package

Your customers know what's happening without asking. No more "just checking in" emails.

* Agents come pre-configured for your industry. No training required.

Ready to transform your software inbox?

Join the waitlist for early access to Solo's AI agents. Be among the first to experience work that runs itself.