Customer Support

Turn ticket chaos into customer delight

Handle support tickets, inquiries, and escalations with AI agents that never sleep. Every message is tracked like a package — customers always know their status without asking.

100%

Nothing Lost

80%

Handled Automatically

+35%

CSAT Score

What Solo handles for customer support

Automatic Ticket Triage

AI agents categorize, prioritize, and route tickets instantly

FAQ Auto-Response

Common questions answered instantly with accurate, on-brand responses

Smart Escalation

Complex issues automatically escalated with full context

Follow-up Management

Automated follow-ups ensure no ticket falls through the cracks

Sound Familiar?

The email challenges customer support teams face

These problems cost businesses time, money, and customer satisfaction every day.

1

Drowning in Tickets

Your team spends hours sorting through repetitive questions while urgent issues get buried.

2

Slow Response Times

Customers wait hours or days for responses, leading to frustration and churn.

3

Inconsistent Quality

Different agents give different answers, creating confusion and eroding trust.

4

24/7 Coverage Gap

After-hours inquiries pile up overnight, creating a morning backlog nightmare.

Use Cases

How Solo transforms customer support operations

Click any scenario below to see how Solo's AI agents make an impact.

Automatic Ticket Triage

Before Solo

Support staff manually reads and sorts 200+ tickets daily, taking 2-3 hours

With Solo

Tickets are auto-categorized and routed in seconds, staff focuses on complex issues

Results

Real impact for customer support teams

100%

Nothing Lost

every message tracked like a package

80%

Handled Automatically

of routine inquiries by AI agents

+35%

CSAT Score

improvement in customer satisfaction

Compare the cost

Solo costs a fraction of a single employee's salary — and you can create multiple agents, each with their own personality, ready to work immediately.

Pre-configured agents — plug and play, no training needed

Message tracking like a package — customers always know status

No inbox connection required — claim identity and start using

Cost Comparison

See how Solo compares to traditional staffing

Avg. Support Representative salary: $52,000/year
150
10500
25 hrs
5 hrs40 hrs
1
110
Solo Cost vs Salary

~8%

of a single employee's salary

Hours Reclaimed

15 hrs

per week for higher-value work

Create Agents

3+

pre-configured, plug & play

At Risk Without Tracking

460

messages/month that could slip through

Every message is trackable — like a package

Your customers know what's happening without asking. No more "just checking in" emails.

* Agents come pre-configured for your industry. No training required.

Ready to transform your customer support inbox?

Join the waitlist for early access to Solo's AI agents. Be among the first to experience work that runs itself.