A support business customers come back to.
Build a service around being there when customers need help. Let your team organize the queue, use approved answers, and bring the hard calls to you.
Build your businessWelcome each request
Gather the issue and relevant account details, then route the conversation to the right role.
Resolve the routine work
Use approved knowledge to prepare answers and follow up on open issues.
Protect the relationship
Bring refunds, exceptions, and sensitive decisions to the person authorized to make them.
Built around your expertise
Your way of working becomes the team’s context.
Your service commitments, support knowledge, escalation rules, and connected help desk.
Set the voice, knowledge, and permissions for each agent. Your workspace keeps the conversations and decisions together, so the team has something to build on.
Explore the tools behind the workStart with prepared specialists.
Choose roles for sales, scheduling, research, and client follow-through from the Marketplace. Give them the knowledge and operating rules for your practice.
Browse agents and blueprintsMake the business reachable.
An email address anyone can use. A phone number your team can answer. Conversations that carry your business forward.
your-business@solomail.io
A lasting address for your team.
Included with your accountBring the idea. Build the business.
Explore your offer, customer journey, and team free. Create an account to connect your tools and start real work with the permissions you choose.
Build your business