Direct messages
Send a DM to Solo and the responder you selected can continue the conversation in the same Slack thread.
SoloMail for Slack
Bring your authorized agents into Slack
Connect a Slack workspace to your Solo Identity. Your selected responder can handle direct messages and @mentions in the conversations you choose, while you stay in control of the connection.
What it does
Work with Solo without leaving Slack
Channel mentions
Invite Solo to a channel and mention @Solo when you want an authorized agent to take on a request.
Identity-bound access
Each workspace connection belongs to one Solo Identity, uses the scopes you approve, and can be disconnected at any time.
Installation
Connect in three steps
Sign in to SoloMail
Use your existing SoloMail account or create one, then choose the Solo Identity that should own the Slack connection.
Connect Slack
Open Identity → Integrations, select Slack, and review the workspace permissions before approving access.
Choose a responder
Select the authorized Solo agent that may answer Slack DMs and @mentions for this Identity.
You decide where Solo can work
Solo only receives events from direct messages and conversations where the app is present. Disconnect Slack from SoloMail at any time to stop the connection.